Contact Dr.Prost Malaysia
Last updated: 2026-06
How to Reach Us
Have a question about your order, delivery, how to take Dr.Prost or cash on delivery? Our customer-care team is here to help. The fastest way to reach us is by phone or WhatsApp during business hours, or by email any time, and we reply to emails within one working day.
Phone: +60 3-2935 8400
WhatsApp: +60 18-214 9000
Email: support@drprost.net
Hours: Monday to Saturday, 9:00 am to 6:00 pm (Malaysia time, GMT+8)
Our Address
Dr.Prost Malaysia
Level 13A, Menara Prima, Jalan PJU 1/39, Dataran Prima
47301 Petaling Jaya, Selangor, Malaysia
Please note this is our administrative and customer-care office, not a walk-in shop. Dr.Prost is sold online only and delivered to your door. It is not stocked at Watsons, Guardian, Caring Pharmacy or any retail outlet.
Placing or Tracking an Order
To order, leave your name and phone number in the form on our home page and an advisor will call to confirm your address, the number of bottles and the cash-on-delivery amount. We ship with Pos Laju, J&T Express and Ninja Van, and you pay the courier in cash when your parcel arrives. If you have already ordered and want to check on delivery, message us on WhatsApp with your name and we will trace it for you.